Which term refers to the tool for teams initiated by the Quality Council that identifies guidelines, structure and available resources?

• A. Team charter
• B. Quality council
• C. Flow charts, fishbone diagrams, storyboards
• D. Leader

Answer: (A)

A team charter is the tool that sets the foundation for how a team will operate. It is a formal document created at the start of a project, often initiated by the Quality Council, that outlines the team’s purpose, scope, goals, roles and responsibilities, guidelines, governance, and the resources available to the team. By clearly defining these elements—what the team aims to achieve, who does what, how decisions are made, and what resources can be used—it provides a shared reference that guides the team’s work and keeps everyone aligned.

The other options don’t fit as well. The Quality Council is the body that may initiate such work, but it’s not the tool itself. Flow charts, fishbone diagrams, and storyboards are specific process-analysis or communication tools, not documents that establish team guidelines and resources. A leader is a role, not a tool or document used to define the team’s structure and resources.